Let’s start where all emails begin: the introduction. I’m not so rigid and old-school to suggest they disappear altogether. I created the guide below to understand how to employ exclamation marks in work emails. Right or wrong, they make people question your seriousness. Too many exclamation marks imply you’re young and inexperienced ( like this). You might sell patriotic kitten ornaments or cakuleles, but business is business and money is money. Yes, we glide from gmail to Twitter to gchat and the messages muddle together, but work email should remain a cut above. But before you click “Send,” I have one request: cut back on the exclamation marks. If you want to jump on email and bash your boss, go ahead. It seems we have entered an anything-goes era in the workplace. – Job placement service RiseSmart reports 16 percent of workers criticize employers online. – Marketing firm DDB found millennials would take credit for someone else’s work to get ahead fives times as often as baby boomers. Two recent studies suggest the office is more like an Ultimate Fighting Championship bout than dignified place of work. That means the clothes we wear on down to how we communicate. Today, social mores have changed and the default setting is often business casual.
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